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Health Insurance and Financial Assistance


Medicare, Medicare Advantage, and most insurance companies cover AlloMap® testing.  Please check with your insurer prior to receiving the AlloMap test to determine your financial responsibility, if any. In some cases, additional information may be required from you or your transplant team in order to obtain payment.  This can include recent medical records or other lab results.  If there is information required that only you can provide – a member of the CareDx® Patient Advocacy Team may contact you for assistance.

The CareDx Patient Advocacy Team is here for you

CareDx has a dedicated team of insurance experts available to assist in resolving AlloMap billing-related issues. The Patient Advocacy Team works with patients, clinicians and insurance companies to obtain reimbursement through billing and appeals. The Patient Advocacy Team can assist with the following:

  • Interpretation of the Explanation of Benefits (EOB) received from your insurance company
  • Prior authorization from insurance companies
  • Benefits review to ensure accurate billing
  • Insurance appeals, including information collection and follow up

CareDx offers a Financial Assistance Program for patients in need. Certain criteria must be met in order to qualify.

Please contact the CareDx Reimbursement Team at 1-866-383-1924 or email with any questions.