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HeartCare Sample Preparation Training

For the complete HeartCare® Specimen Collection and Shipping Information, please view the latest video.

Laboratory services guide

A Laboratory Services Guide is available to all clients. This guide provides all analytical and clinical performance characteristics associated with the product.  You can download it here:

If you have questions or would like a printed copy, please contact Customer Care.

Onsite training

Sample preparation for AlloMap uses reagent, supplies and equipment which are provided by CareDx.  To ensure high-quality samples are prepared, experienced CareDx® professionals provide hands-on training for laboratory staff on the key preparation steps.  Please contact CareDx for more information and to schedule an appointment.

Training checklist

A completed, signed checklist provides documentation of training and proficiency in the preparation of samples for AlloMap testing.

Additional information

Material Safety Data Sheets:

If you need additional information or have any questions.  Please contact CareDx Customer Care at:

Telephone: 1-888-255-6627
Fax: 1-415-287-2456
Email: customercare@caredx.com