Ordering & Support

Practical guidance and support for clinical and operational questions

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Dedicated support across the transplant journey

The CareDx Care Team: Clinical insights, workflow support, and patient services

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Practical guidance that fits your center’s unique needs

Ways to Order

Find the steps needed to place an order, with ordering options that fit your center.

Handling Instructions

Review step-by-step instructions for collection and shipment.

Interpretation Guides

Access practical guidance for understanding and interpreting results.

Fast answers for coverage and billing questions

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Billing & Access

Support for coverage, billing, reimbursement, and financial assistance options

Contact the CareDx Care Team for guidance and support

CareDx Care Team

+1 888 255 6627 Monday to Friday, 6:00 AM to 5:00 PM (Pacific Time) E-mail: customercare@caredx.com

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VTS PRO-11277-v1 2026.03